Did you experience a problem with the vehicle during your rental? Follow these guidelines:
Contact the rental company as soon as you identify the problem. The rental company is responsible for providing guidance and the necessary support during your rental.
Check your booking confirmation Voucher to find the phone number for the location where you picked up the vehicle.
In an emergency or if the vehicle is not safe to drive, also check the 24-hour assistance documents provided by the rental company. These may include services such as towing, mechanical assistance, and other types of support.
Important: do not try to resolve the problem yourself before contacting the rental company. Follow the instructions provided by the team responsible for vehicle assistance.