How does the booking process work on the Rentcars website?
At the time of booking, the driver’s information is automatically filled in with the details registered on the site, under the “My Account” menu, in the “Personal Information” section.
Therefore, the personal details registered must be those of the person who will be driving the vehicle.
However, if you need to make a reservation in someone else’s name, there are other options:
Logging in under the driver’s name: you can advise the other person to create their own account and make the booking on the Rentcars website. It’s simple and convenient.
Customer Support: Contact our customer support team to make a booking in the name of a different driver from the account holder.
Important: Please note that it is not possible to change the name of the reservation holder or the driver after the booking is confirmed. If you have already made a reservation and need to correct these details, you will need to cancel the current reservation and create a new one with the correct information. Visit the cancellation article to learn how to complete this process.
How to add an additional driver?
If the goal is to allow more than one person to drive the rental vehicle, adding an additional driver to the reservation may be a practical solution.
Here’s how it works:
You can add an additional driver directly at the rental counter when picking up the vehicle, click here for more information;
The additional driver must be present at the time of vehicle pickup and meet the same requirements as the main driver;
Adding an additional driver is subject to a fee determined by the rental company;
If you wish to add more than one additional driver, a separate fee will apply for each person added to the contract.
The rental can be made in another driver’s name, as long as all information is entered correctly at the time of booking and the driver complies with the requirements for the rental. However, once the reservation has been issued and confirmed, changes to the reservation holder’s or driver’s details are not allowed. Additionally, it is possible to add additional drivers at the time of pickup, according to the rules and conditions applied by the rental company.