It is common for rental agencies to request additional information from the renter (i.e., the reservation holder) as part of the standard process. This practice aims to anticipate the analysis of the customer's profile, providing a more careful and comfortable service during the reservation process.

If requested, it is essential to provide the requested information within the timeframe specified by the rental agency. Typically, this information includes identification documents or date of birth.

This mutual collaboration contributes to a smooth and efficient rental experience.