If for any reason you are unable to return the rental vehicle at the agreed time, it is essential to understand the policies and procedures adopted by rental companies in cases of delay. Below you will find key information about how charges work, what to do to avoid issues, and how to request an extension of your rental.
Can I extend my car rental period?
Yes, it is possible to extend the rental period, as long as it is authorized by the rental company, since this change usually requires updating the rental agreement and confirming vehicle availability for the new period. Follow these steps:
Direct contact with the rental company: If you need more time with the vehicle, it is essential to immediately notify the branch where the vehicle was picked up. Contact details are available on your booking confirmation voucher. Failure to communicate may result in a vehicle recovery request and additional charges.
Communication methods: Most rental companies allow you to make this type of request by phone or chat. Usually, you do not need to go to the rental office in person. Pay attention to the branch’s business hours and the contact information listed on the voucher.
Additional costs: According to the rental company’s policy, charges may apply for delays, and amounts will be calculated based on the rates set by the branch, not by Rentcars. Always carefully review the rental agreement provided when picking up the vehicle.
How are delays in vehicle return charged?
In case of delays in returning the vehicle, rental companies apply various policies for additional charges. These fees may vary, ranging from a proportional amount for extra hours to the equivalent of a full day. The payment method will be agreed upon with the rental company when returning the vehicle.
Attention: in case of additional days, charges are subject to rate updates based on the day’s rate, as set by the rental company.