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What is and how does the security deposit work?
What is and how does the security deposit work?
Updated over 11 months ago

The security deposit is a temporarily withheld amount on the driver's credit card throughout the entire rental period.

The approximate amount of the security deposit is provided on our website once you confirm the reservation. However, it's important to be aware that this amount may change at the time of vehicle pickup.

Important information about the security deposit:

  • The renter's credit card must be physical and enabled for international transactions (for rentals made outside the country of origin), following the rental requirements. The approval of the credit card is entirely the responsibility of the rental agency;

  • Therefore, digital and/or prepaid cards are not accepted;

  • The security deposit is processed upon vehicle pickup;

  • The release of the amount is not immediate. It may take up to 30 business days, depending on the rental agency;

  • Don't worry! In situations where the statement has closed, and the deposit has not been released yet, the amount is not charged.

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