Rentcars

What is the rental agreement? What is its purpose?

Understand better what these services are, how they work, and in which situations they are offered by car rental companies

What are Shuttle/Transfer and Meet & Greet services?

Car rental companies offer vehicle groups that include various models but share similar configurations.

Can I rent a specific vehicle model?

These optional items can be included either at the time of booking or directly at the rental counter.

Can I rent a baby seat, child seat, or booster seat?

Can I pre-book a GPS device?

Toll is a fee designed to cover the costs of building and maintaining the roads and highways we use for our journeys.

What are Toll Devices and How Do They Work?

How does the fuel policy work?

What are Snow Tires? How do they work?

How does car rental work in cities with a rotation system?

Saving on your booking is always good news!

How do the “Surprise” and “Special Car” offers work at Rentcars?

What is "Pico y Placa" in Colombia?

Learn how the cleaning fee works and when it may be charged.

What is the cleaning fee and when can it be applied?

Learn more about special vehicles, including characteristics, categories, and how to locate them on the website or app.

What are vehicles with special configurations?

Learn how the rental conditions work for Young Drivers.

What is the Young Driver Fee?

Optional services and accessories

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Find answers and get help from Intercom Support and Community Experts

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